"Is your business operating at peak efficiency?"
Assess your business I.T. today & step into the future!
"Leave the I.T. frustrasions to us!"
You have more important things to take care of
"We understand that your business is unique"
Trust our efficient & dedicated team of specialists!
"We stand behind our product with unwavering confidence"
Your investment in our Technology is secure
Finance & Accounting | Legal | Healthcare & Medical | Architecture & Engineering | Transport & Logistics | Manufacturing
Welcome to Ello Technology

your premier Managed Service Provider (MSP), strategically positioned in the vibrant tech hubs of Cape Town & Johannesburg, South Africa. Our mission is simple yet ambitious: to provide rapid, efficient, & highly qualified technical support alongside our proactive management tools. These elements are designed to minimise downtime & ensure continuous operations, leveraging AI-powered management tools to keep your systems online & your business moving forward.

We work directly with you,

the company decision-makers, who choose to entrust your IT department to our expertise. Here’s why:

  • It's cost-effective; maintaining an in-house IT team can be expensive, but with us, you gain access to skilled professionals at a fraction of the cost.
  • We handle all HR matters, simplifying your operations & allowing you to focus on core business activities.
  • Additionally, our team brings expertise across various IT domains, ensuring comprehensive support for your technological needs. Whether you're a startup or an established enterprise, our services adapt to your changing requirements without traditional employment constraints, offering scalability & flexibility.
  • By outsourcing your IT, you can free up resources to focus on your core competencies, driving business growth & innovation.
  • Lastly, If you're tired of internal incompetency, partner with us for reliable, skilled professionals dedicated to your success, backed by our dependable expertise since 2002.

  • You deserve professionals you can depend on, trust, & who are equally invested in your business’s success.

    We take care of
    3 major areas of your business

    User & Device Management

    User & Device Management compatible with Windows, Mac, Linux, IOS & Android.

    Our approach goes beyond merely responding to issues as they arise. We enhance workforce productivity & security through both reactive support & proactive measures.
    By offering seamless access to essential tools & safeguarding your operations against threats, we ensure a secure, efficient work environment. This dual strategy is fundamental to enabling peak performance across your team, with AI-driven management tools working quietly in the background to anticipate & mitigate potential disruptions before they impact your business.

    Network, Wifi & Internet Management

    Management of internet connectivity, failover, security, WiFi & data network.

    In today’s digital-first business environment, robust security & reliable, high-speed connections are not just advantageous—they’re essential.
    Our expertise extends to the proactive management of your connectivity infrastructure, providing a stable & secure foundation for your business operations.
    Through our AI-powered tools, we offer not just defense against digital threats but a predictive approach that ensures your connectivity remains uninterrupted, adapting in real-time to the evolving landscape of cyber threats.

    Business Apps & Server Management

    Including Microsoft 365, Zoho One, Sage Pastel, Quickbooks & hosted servers.

    The core of your IT infrastructure-servers & Microsoft 365, is managed with an eye towards both immediate needs & future growth. Our comprehensive care includes server optimisation & Microsoft 365 management, ensuring your systems are not only secure & efficient today but also scalable for tomorrow.
    Our proactive management tools, powered by artificial intelligence, continuously monitor & adjust your systems to maintain optimal performance & security, aligning with your business objectives to support innovation & expansion.

    What Our Clients Say
    Professional, Reliable & Cost Effective
    Before Ello, as the CEO, I had all these staff frustrations, everyone kept on asking me to give them access. It was a nightmare. Now I can run my business without worrying about any user or I.T issues. My staff just work. - Anton, CEO, Export, Import & Logistics industry
    What Our Clients Say
    Pro-active & Present
    Ello Technology is a partner, not just an outsourced I.T company. They are proactive, PRESENT, persistent, affordable & as a bonus they keeping up with the trends & keep us updated! - Patricia, CEO, Financial Services Industry
    What Our Clients Say
    Trusted Partner that grows with you
    We started with Ello as 5 users. Ever since we have grown to a multi branch company. Over the past 12 years they have grown with us, being there for us every step of they way. If you want your business to go to higher heights, get these experts on your side. - Christiane, CEO, Manufacturing Industry
    What Our Clients Say
    Professional, Reliable & Cost Effective
    Best I.T company to work with. Staff are friendly & vibrant. Excellent delivery & service! 11/10 Would use their service anytime! - Pringle Piper
    What Our Clients Say
    Goes above & beyond!
    Always willing to help & goes above & beyond. Specialized & dedicated engineers makes Ello Technology stand out from other I.T companies. - Lere, CFO, Financial Sector
    What Our Clients Say
    Personalised attention & personal touch
    Responsive & gives you personal attention. I know a lot about my engineer & technical accounts manager daily lives. It shows you how often we communicate. The personalized human touch is really special. - Riaan, FM, Manufacturing
    Support Desk

    Speak to one of our qualified engineers

    +27 28 001 0900
    Save & only pay for the solutions you need
    Package Offerings
    Affordable Value
      Our Optimal & Platinum Packages include on site & remote support at a cost effective fixed monthly fee per user.

      R700 per user, per month
      Mon-Fri 07:00 AM - 10:00 PM

      R850 per user, per month
      Mon-Sun 07:00 AM - 10:00 PM

      Simplified SLA Support:
      Ello Technology transforms IT service management with straightforward & comprehensive **Service Level Agreements (SLAs)**.

      Our SLAs ensure clarity with **fixed monthly fees per user** - a transparent cost model that simplifies IT budgeting. Predictability in expenses empowers your business strategy & financial planning.

      Month-to-Month Flexibility:
      Our contracts reflect our belief in the power of choice, with **no long-term lock-in**.

      This month-to-month approach underlines our pledge to adapt to your business needs, providing high-caliber support that aligns with your evolving requirements.

    Optimal Package
    • Our Optimal Support package delivers dependable IT services that keep your operations seamless, safeguarding your business reputation.

      Expert assistance is available from 7 a.m. to 10 p.m., Monday to Friday, encompassing remote, telephonic, & onsite support to address any technical need. EEVA, our advanced A.I. system, underpins our support by proactively managing & fine-tuning your IT landscape.
    • This package is a financial safeguard, too: a fixed monthly fee ensures predictable expenses, with all essential services included. We believe in transparency, so additional costs are only incurred for distinct projects, keeping your regular IT spending consistent.

      Our comprehensive management spans user & device support, networking, server care, data protection, backup procedures, cybersecurity, software management, & compliance oversight.

      Partner with us to ensure a robust IT foundation that lets you excel in serving your customers.

    • Price fixed per user per month

    Platinum Package
    • Choose our Platinum Support for an elevated IT service experience. Extended support hours from 7 a.m. to 10 p.m., seven days a week, means your business never skips a beat. You gain our highest priority response, with all the benefits of the Optimal Package, plus the reassurance of weekend coverage.
    • The Platinum Package also upholds our all-inclusive pricing philosophy, covering extensive support services under a single, fixed monthly cost. We’re transparent with our fees—project-based work stands separate from monthly charges. This premium level of service provides a relentless focus on your IT health, covering advanced user support, intricate device management, network optimization, server resilience, data integrity, sophisticated backup solutions, robust security measures, seamless software updates, & thorough compliance checks.
    • Elevate your IT infrastructure with Ello Technology's Platinum Support, where our team becomes your team, dedicated to the seamless operation of your systems, thus ensuring you remain focused on your mission -delivering unmatched value to your customers.

    • Price fixed per user per month

    We are Business I.T. platform Specialists
    Talk to us today

    There is no sales pitch; we are here to listen to your wants & needs. Tell us about your business, & we will help you move in the right direction. We know you're busy, so I have made my calendar available to you here. Book a time that suits you, & we will give you a call.

    Looking forward to getting to know you & your team,

    Garry Cahay | Group CEO

    Talk to Us Today
    028 001 0900