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User Device Management

EEVA for YOU

An intelligent business tool to help you!

EEVA = Ello Efficient Vigilant Automan 

Start your journey with us today and install EEVA on your laptop, desktop, tablet, or mobile phone and join the many that encompass the power of our A.I. technology.  

EEVA = I.T. Innovation Success

EEVA = Ello Efficient Vigilant Automan 

EEVA for YOU is designed to help you be a more successful you, because with EEVA, auto fixing your I.T problems, and quickly indicating your devices shortfallswe can quickly help you to resolve your ongoing issues and keep your device running smoothly.  

 

ELLOTHEANS = Ello customer centric staff  

Since 2002 our people have been dedicated to providing you with exceptional customer service. We have highly qualified experts in the field, and you can be reassured that we are focused oalways bringing you a world-class experience.  

How does EEVA help you? 

 

EEVA helps your device to perform at maximum capacity, but also gives you the business information you need to make informed decisions on possible device upgrades or replacements. Once installed, EEVA will begin to do a daily health scan for any bottlenecks and problem areas on all of your devices. EEVA works with Windows, Apple Mac, Linux computers and Apple or Android smartphones. Every day EEVA does a health scan on your device providing us [and you] with accurate statistics about how your device is doing. Clear indicators are given on your personal dashboard.  

Green = Good health. Congratulations! Your device is running optimally. Orange = Attention required. Don’t stress, we will tell you exactly what changes you need or how to upgrade your device so you will be able to work more optimally.  

And of course lastly Red = Replace. We are able to suggest a replacement device best suited just for you. (Let’s be honest no one wants to buy a computer now and replace it next year because it to slow.) 

 

Your time is valuable, and we are focused on saving you time! Firstly, with EEVA, auto resolving many of your “I.T. issues = you will not be spending your time offline. Secondly, when we are actively managing and executing fixes, we do it in the background without disturbing you, letting you work when you need to work. 

 If EEVA cannot assist you with your specific request, do not worry, we have a full customer-centric team that is happy to assist you, as a bonus, we add that personal touch. Our team is 100% qualified and competent to serve you, our VIP.  

Are we able to support your computers, servers, and network? Yes! We have been in the business of serving customers in the ICT space since 2002. 

More about EEVA… 

stability

EEVA constantly does thorough investigations and assessments of your business IT system to determine whether your companies’ I.T. components are compatible and correctly integrated.
We then determine what is the best I.T components to be used (software application stack and hardware).

NO PROBLEMS = STABILITY 

compliance

Data is expanding to mobile networks, cloud infrastructure and residing on third-party storage systems. All this data is subject to increasing legislation, this data also needs to be managed to remain compliant. Organisations must also comply with industry-specific regulators and their demands, be
that the Financial Conduct Authority
or The Solicitors Regulatory Authority.
 
With 
EEVA we provide you with the reassurance your
company is compliant. 

ZERO RISK =
GOOD BUSINESS PRACTICE

performance

Sustaining optimal performance for your business is our Number 1 goal. EEVA always looks at the big picture, questioning everything, Eliminating bottlenecks. 
Mindfulness (focused, consciously aware) is a foundation for these critical factors in achieving optimal performance

OPTIMAL PERFORMANCE =
PROFIT

This is what our clients said after they subscribed to EEVA.

  • We are a financial services company, and so we sell time. Simply putthe more time we are offline, the more time we lose, the more it affects our bottom line. We have a code on our system that when our I.T systems go offline; we allocate the offline time to an I.T. down time code. This is how we can quickly see how stable our I.T. systems are and how much revenue we lose.

    Ello came along with this fancy A.I. offering and said they would reduce our downtime. We agreed to give them a test run for 3 months, and if they could not better our systems offline, they would provide us with a 100% money-back guarantee. The team was very polite and came to install EEVA for us. Within a week they were already able to see some significant areas on the computers that needed to be fixed. Their team was extremely efficient in putting in loan computers for us and taking away the computers that needed repairs or upgrades. To be fair, we were also not able to just give all our computers to Ello simultaneously. It took a bit longer for them to run through all our computers and do the repairs needed. We also agreed that they would not be penalised for time lost as it was acceptable for us while they fixed the computers. Once all was back, we all agreed to switch on time lost to down time test. Within the first month we had already halved the time we were normally offline. It was impressive to see that our systems already seemed more reliable. The second month it still got better, we were less offline and now down by over 64% on downtime. This meant our billables was up again and that means more profit. We have been with them now for more than 6 months and can happily report that we will not move to anyone else.

     

  • We are a fairly sized organisation and with the COVID-19 lockdown we had to lift and shift our people to their homes very quickly. Seems a mammoth task but Ello made it seem so easy. We simply needed to pick up our computers, screens, keyboards, and mouse and take them home and plug them in. Even then, Ello was Eager to assist some of our people when they got home to get “online.” Once we had to start working from home, we needed to use Teams and Zoom to chat with our fellow colleagues. To our surprise, with EEVA, they had already deployed all the programs and icons on our desktop. We just had to click on the icon and enter our details to begin working.  

   “Well done Ello and thank you for your dedicated service!” 

Why is Ello different?

We believe that I.T. systems should “JUST” work! Simple, reliable and consistent. From A (internet) to Z (computers/user devices) and everything in-between.

Most I.T. companies sell you products to use in your business, be it a server, a network switch, CCTV camera, PBX, laptop, internet, battery etc… but each of these products have pros and shortfalls. So logistically for reliable I.T. systems, you need to iron out the shortfalls with strengths, making sure you have a balance where one product has a shortfall needs to be balanced with a product with a pro in that area. Each component must be compatible with each other, creating a full 365-degree solution. Add EEVA to this mix, and now you have each component being measured and monitored. Making sure there is no bottleneck or areas of failure.

Step 1
Download EEVA on your computers / tablets / smart phones / user devices
or buy any one of the 6 Solutions we have on offer.

Step 2
Sit back and watch your I.T. troubles fade away.

Frequently asked questions from newly signed clients

Do you guys work on Servers?

Yes, we have a highly qualified team that can assist you with any Server requirements, see: Business Apps and Servers By EEVA

Do you guys sell Computers?

Yes, we have a full sales team that will be able to source your required device. Dell, Lenovo, HP, Acer etc. 

Do you support Microsoft 365?

Yes we are a Microsoft certified partner and we offer various MS 365 offerings. See Business Apps and Servers by EEVA. 

Are you able to fix and upgrade computers?

Yes we have a full workshop that is able to upgrade and diagnose any computer  hardware faults. 

I need to call and ask a question about a program on my computer will you be able to assist us?

 

Yes we have a full customer support desk, simple call our national number on our contact page. 

Will EEVA take confidential info off my computer?

NO, we are only looking for critical info on the health of your computer. No documents, data etc. is seen or accessed by us. 

How secure is my computer with EEVA on? 

We lock all data down between your drive and EEVA with 128bit secure protocol so don’t you worry no one is going to get access to your device without your permission. 

HASSLE-FREE

Our Integrated A.I. Bot EEVA is actively controlling all the I.T. components in our solutions ensuring optimal, secure, hassle-free workplaces and is a critical part of why our solutions are this awesome.

24/7 AUTOMATION

EEVA takes care of all the I.T. repair and maintenance work needed, auto upgrades of latest firmware with her 24/7 automation process, while you’re sleeping and provides you with loads of live statistics.

MAXIMUM PERFORMANCE

EEVA helps you not only perform at maximum capacity, but also gives you the business information you need to make informed decisions.

What People Are Saying On Google

If you’re not technically savvy and need help these guys are great. All staff is friendly and helpful. My laptop hard drive crashed and they managed to backup all my documents and emails and install a new hard drive for me. I am well impressed and if I need help in the future I will definitely give them a call again! Thank you and shout out to the Ello team.

-Pringle Piper

What People Are Saying On Google

Fantastic experience!  The Ello team installed my CCTV with diligence, professionalism, knowledge and dedication.  They worked late each day and made sure I was happy with everything.  What a pleasure to work with!!  Thank you, Ello!<

– Jacques Ellis

What People Are Saying On Google

Think of the best IT company in the country. Do you have your answer, good, you are wrong. The answer is Ello Technologies. Talking from previous experience, they have the most efficient system to handle all IT related issues by far, and they have some of the best response times I have ever heard of.

– Charlie Van Zyl

What People Are Saying On Google

Best company to work for. Staff are friendly and vibrant. Excellent delivery and service! 11/10 Would use their service anytime!

– Muawiyah Wentzel

What People Are Saying On Google

Great service!! They fitted my house with fibre and wireless goods and its awesome!! Thx Ello!!

– Shaun Van Veijeren

What People Are Saying On Google

If you have a network consisting of more than 10 workstations and want a seamless, functional IT environment without the hassle, Ello Technology is who you should be dealing with.  Great support and service.

– Kathleen Nigrini

What People Are Saying On Google

What an amazing company. Prompt service and a very professional vibe.

– George Hanos

What People Are Saying On Google

Ello went out of their way, for the second time to help with an IT problem even though I am not an established customer and didn’t buy my equipment through them. What an awesome team!

– Ilona Lee

What People Are Saying On Google

Ello Exceeded all my expectations. SA’s best IT company always striving to do more!

– Alexander Brand

What People Are Saying On Google

Very professional.

– Stephen Scheepers

What People Are Saying On Google

Friendly service.

– Ron Joubert

What People Are Saying On Google

Professional, friendly team! highly recommended!

– Davin Swart

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