The Rising Importance of Secure Remote Device Management

For some time now, companies have been gradually exploring the benefits of BYOD policies. The opportunity to bring personal devices into the workforce can be an incredible thing. It means that teams can save time on training employees how to use new services.

It also ensures that you can invest less money in hardware for your employees and focus on giving them the software they need to stay productive instead. According to Markets and Markets, the BYOD landscape will hit a value of $73.30 billion by 2021.

However, although use of personal and mobile devices has its benefits, there are challenges to consider too. For instance, it’s often difficult for teams to control the technology that their employees use from a distance. This paves the way for problems with data and privacy breaches.

Remote Device Management During COVID

Like many trends for the digital workplace, the rise of COVID-19 has pushed many companies into an environment where BYOD is no longer an option. Today’s employees have to use their own tablets, phones, and computers, because they can’t access the office.

Teams have access to cloud-based tools wherever they can. In some cases, this means that IT leaders and supervisors are struggling to provision and monitor technology from a distance.

The good news for companies interested in BYOD policies is that security strategies are evolving. New remote device management tools make it possible for teams to automatically detect dangerous systems on a user’s device from miles away.

It’s essential for today’s teams to have the right remote device management tools in place in an environment where mobility is mandatory. Already, cyber criminals are taking advantage of the COVID-19 environment to target vulnerable people. The original Johns Hopkins infection map was even weaponized by some cyber criminals to unlock access to information.

The Key Benefits of Remote Device Management

In an environment where IT teams and business leaders can’t be in the same situation as their employees, remote device management is essential. With the right tools, CIOs and experts can track the performance of employees and their devices from a difference. It’s possible to track which software solutions your staff members access on their phone, and which files might be malicious.

The benefits of remote device management tools include:

• Easy provisioning and upgrading: Remote device management tools make it quick and simple for IT teams to roll out new technology and patches to hundreds or thousands of employees at once. This means that everyone gets access to the latest tools instantly
• Automatic detection and deletion: Intelligent tools can pinpoint the presence of known threats on a device. With automatic detection, devices can inform an IT professional when a threat is present, and even delete or remove that threat without disrupting the employee
• Data backups: When your employees are working from a distance, it isn’t easy to know what might happen to their devices. A drink spilled by a child onto a phone could destroy valuable data. Remote device management can protect companies from this issue with cloud backups
• Support for regulatory compliance: Even in unprecedented circumstances, like the COVID-19 pandemic, companies are still required to comply to a specific set of safety and security standards. Remote device management helps to ensure that compliance issues don’t get in the way of delivering great business results
• Application control: If your team members are using professional devices outside of the office, your mobile device management tools can track which applications they’re using. This makes it easier to determine which apps are most valuable to productivity. It also means that you can delete any dangerous apps

Protecting Your Workforce

The modern workforce needs more flexibility than ever. Remote device management isn’t just about giving your employees the freedom to work from the devices that they feel comfortable with anymore. Today’s companies need a remote solution in place as a form of protection and business continuity. When team members can’t visit the office, the right software ensures that you don’t have to compromise on security or performance.

At the same time, with service management tools, it’s possible to instantly roll out new software and solutions to your team as soon as they become available. This means that all employees can have access to the solutions that they need to be more productive, without a complicated provisioning experience.

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